· IP Networking with Other R2 Systems · Continued Support for Q-Sig/PRI Networking · IP Phones Remote and Local · Caller ID to Single Line Telephones · Supports the same Modem Daughterboard Card used for the iDCS 500 · New Enhanced Networking Features · System Software can be Upgraded via LAN using OSM · Remote System Management via IP Connection using Remote ITP or OfficeServ Manager
New Hardware
· SMCP-1 · S-MGI3 · SMISC-3 · SMISC-4
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Account Code Entry · Forced-Verified · Forced-Not Verified · Voluntary Account Code Key Account Code Key One Touch Administrator Program Key All Call Voice Page Attention Tone Audio Message with Alarm Timer Reminder Authorization Codes · Forced · Voluntary Auto Answer on CO Auto Attendant Automatic Hold Background Music Branch Group Call Activity Display Call Costing Caller Identification (CID) · Automatic Number Identification (ANI) · Caller ID · Calling Line Identification Caller ID Features · Name/Number Display · Next Call · Save Caller ID Number · Store Caller ID Number · Inquire Park / Hold · Caller ID Review List · Investigate · Abandon Call List · Caller ID on SMDR · Number to Name Translation · Caller ID to PSTN · Caller ID to Analog Port* Call Forwarding · All Calls · Busy · No Answer · Busy/No Answer · Forward DND · Follow Me · External · To Voice Mail · Preset Destination · Preset Forward Busy Call Hold · Exclusive · System · Remote Call Park and Page Call Pickup · Directed · Groups · Established Call Recording Call Waiting/Camp-On Caller Emergency Service ID (CESID) Centrex/PBX Use Chain Dialing Chain Forward Class of Service Common Bell Control Computer Telephony Integration (CTI)* · SmartCentre · OfficeServ EasySet* · OfficeServ Call* · OfficeServ Operator* · OfficeServ Softphone*
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Conference · Add On · Unsupervised · Split Conference Group* Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Dialed Number Identification Service (DNIS) Direct In Lines Direct Inward Dialing (DID) · Day/Night Routing · Busy or Camp-On Option · MOH Source · DID Call Limits Direct Inward System Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Distinctive Ringing Enhanced* Door Lock Release (Programmable) Door Phones E & M Tie Lines Executive Barge-In (Override) · Station or Trunk · With/Without Warning External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Ground Start Trunks Group Busy Setting Hot Line In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets* ISDN Service · Primary Rate Interface · Basic Rate Interface LAN Interface* Least Cost Routing Live System Programming · From Any Digital Keyset · With a Personal Computer · With Remote ITP Keyset* Meet Me Page and Answer Memory Protection Message Waiting Indications Message Waiting Key Microphone On / Off per Station Mobility Solution Multiple Language Support Music On Hold-Flexible Music On Hold-Source Networking* · QSig over IP · QSig over PRI Off Premises Extensions Operator Group Overflow · Operator · Station Group Override Codes
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Paging · Internal Zones · External Zone · All External · Page All Park Orbits Prime Line Selection Priority Call Queuing* Private Lines Programmable Line Privacy Programmable Timers Recalls Recall to Operator Redial Review Remote Programming-PC Ring Modes · Time Based Routing-Plans · Automatic/Manual · Holiday Schedule · Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers · Station List · System List Speed Dial by Directory Station Hunt Groups · Distributed · Sequential · Unconditional Station Message Detail Recording Station Pair System Alarms System Maintenance Alarms System Directory Tenant Services Toll Restriction · By Day or Night · By Line or Station · Eight Dialing Class · Special Code Table Toll Restriction Override Tone or Pulse Dialing Transfer · Screened / Unscreened · Voice Mail Transfer Key · With Camp-On Trunk Groups Uniform Call Distribution · UCD Groups · Call Statistics · Agent Busy/ Manual Wrap Up Key · Agent ID Numbers · Agent Statistics · Group Supervisors · Printed Reports Universal Answer Virtual Extensions Voice Mail · Inband Signalling · Integrated (In-Skin) VoIP* Walking Class of Service Wireless Handsets
*Available on iDCS 100 IP Enabled Only, Software Version 2.4x or higher |